Service Plans and Repairs

In the unfortunate event that your product breaks down or ceases to function in a normal way, then please call us on +44 161 772 5666 to report the fault and request an engineer call-out.

Occasionally, a call-out will not be required and our technical staff will be able to help you over the phone – please call us on +44 161 772 5666 or email us on [email protected] and we will be pleased to help you.

For extra peace of mind, why not get a CoolMed Preventative Maintenance contract?

Benefits include:

• Annual visit from CoolMed engineers

• Only genuine CoolMed parts used

• Free UKAS Calibration

Prices are as follows:

Annual Service:                       £179 + VAT

5 Year Maintenance:               £100 per year 

Please contact us on [email protected] or call us on +44 161 772 5666 for further information.